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May 2, 2024 at 8:00 AM CT

Important Update -- Change Healthcare is experiencing a cyber security issue. Once we became aware of the outside threat, in the interest of protecting our partners and patients, we took immediate action to disconnect our systems to prevent further impact.

Register for a Temporary Funding Assistance Program webinar or learn more on their website, and find more information on the Provider Portal.

Policies and Protocols for Healthcare Providers

This library includes UnitedHealthcare policies and protocols. The policies and protocols presented here may not apply to all UnitedHealthcare plans.



Policy and Protocol news

Maryland: Expanded Medicaid coverage of gender-affirming treatments

As of Jan 1, 2024, we now cover certain gender-affirming treatments for Maryland Medicaid members.

Maryland: Fertility preservation services now covered for Medicaid members

Maryland: Fertility preservation services now covered for Medicaid members

Florida: Explore the benefits of implementing SBIRT in your office

To support AHCA in its aim to reduce the impact of substance use disorders in Florida, implement SBIRT in your office.

Changes to The Empire Plan enrollee benefits, effective July 1

Effective July 1, 2024, enrollee benefits are changing for some groups in The Empire Plan. Learn more.

Required billing for Tennessee Medicaid network health care professionals

Submit claims for allied health care professionals with their NPI and Medicaid ID.

May is Asian American and Pacific Islander Heritage Month

View our training and resources for you and your practice.